Privacy & Refund Policies

Privacy Policy

This privacy policy establishes how Rui Curado, registered at Maceira, Leiria, Portugal (referred to as "we" and "us" in this document) uses and protects any information that you make available to us through the use of our website (, our software and services.

We handle your data in accordance with the principles of the GDPR and we are committed to ensuring that your privacy is protected.

Any information and data that you provide will only be used in accordance with this privacy statement. We may update it periodically without prior notice. Check the end of this document for revision number and revision date.

1 - Data collection and usage
a) On our Website

The following categories of data are collected and processed on this website in accordance with the policies and legal basis set forth by the GDPR:

In order to fulfill our contractual obligation to you regarding the issuence and delivery of a license key for our software, when purchasing a copy of our application we collect a name and an email address. This data is long lived and required for the functioning of your software license. We may periodically send marketing emails about our products and services to your email address, which is in our legitimate interest for growing our business. You have full control over the emails you receive from us and can unsubscribe at any time.

As a standard prerequisite for the functioning of our websites ( as well as its application backend), our servers collect and log visitors' IP addresses. This is in accordance with our contractual obligation of providing you with access to our websites.

Our forum system is independent of our main website and is provided by a third party ( You register there voluntarily by providing whatever information is requested to you by the third party. The privacy and data retention policies of Reddit can be checked here.

Visitors of our website may subscribe to our marketing newsletter by providing an email address. This data is collected and stored until they unsubscribe, and processed under the contractual obligation of providing our newsletter service.

For statistical purposes, we employ the use of Google Analytics. They collect anonymized and non-identifiable information that helps us improve our website. Check here for Google Analytics privacy and data policies.

b) Through our Software

To be able to use our software, you need to register and create an account. The only personally identifiable information requested to you is your email address. Any additional personal information you provide us is optional and under your free will to do so. Any personal profile information that may be shared with other software users is properly identified.

Our installable software application gives you the ability to generate and publish songs in audio and MIDI formats, and to share those creations with other users. The songs you create are generated by your own computer and are never transferred or stored in any system other than your own computer. The songs, or parts of, that you choose to share are stored on our servers on the lawful basis of meeting our contractual obligation to you.

To properly perform, the Cydrea Music software requires access to our backend service hosted on this website. We store backend usage information and patterns for the sole purpose of improving the service and detect illegal use of the software. Additionally, our application may report errors and crashes to our servers for the purpose of improving the quality of our software. No personally identifiable information is transferred from your computer to our servers.

2 - Data sharing

We may share information with service providers and law enforcement agencies, as required by law, and in connection with the protection and enforcement of our contractual and legal rights.

We share your information with service providers who provide services on our behalf to help with our business activities. This includes: payment processing, sending marketing communications, and conducting research and analysis. The legal basis for sharing this information is our legitimate interest in providing our services efficiently and we implement measures to keep your information safe.

3 - Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect and store.

4 - Cookies

Cookies allow web applications to respond to you as an individual, and maintain your browsing session while you visit our website.

Our partners, Google Analytics log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to improve it according to customer needs. We only use this information for statistical analysis purposes and don't collect any personally identifiable information.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5 - Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, or want it erased, reach out to us by email. We will honor your requests in accordance with the principles of the GDPR.

Revision 1 - January 2024

Refund Policy

This refund policy establishes how Rui Curado, registered at Maceira, Leiria, Portugal (referred to as "we" and "us" in this document) sets the conditions for refunds of payments made for the use of our software and services.

1 - Applicable law

Your use of the Cydrea Music software and any dispute arising out of such use of the software is subject to the laws and policies of the European Union. Click here to know more about your rights as a consumer under EU law.

2- Our guarantee

Cydrea Music software is provided with a free tier and an extensive trial mode option that let's you try all its functionality, except MIDI export, without the need to puchase a license.

Therefore, we make all efforts to allow you to make a fully informed decision of purchasing a license for a software that is compatible with your computer and fulfills your needs. We are confident that the need for a refund is highly unlikely.

3 - Refunds

According to EU law, you can ask for a refund within 14 days of your purchase. After the refund is processed, your license is downgraded back to the free tier, which you can continue to use. All your benefits as a Silver, Gold or Platinum tier user are revoked.

4 - Partner services

All orders are processed by our online reseller is the Merchant of Record for all transactions. provides all customer service inquiries and handles refunds.

Revision 1 - January 2024